Left Behind: Caring for the Living when a Patient Dies.

Presented By: Nancy Magee

Because EMS education and everyday conversations focus on rescues and “saves,” providers of any level of education or experience may be totally unprepared to manage the emotionally charged scenes where a life end, often unexpectedly, and sometimes violently. From death notifications to advance directives, we will talk about how to provide therapeutic communication and compassionate care when dealing with a loved one’s response to normal dying, and the shock, anger and hysteria that can be encountered in family members and witnesses to sudden, traumatic injuries and fatalities. We will also consider the mental and emotional toll these calls inflict on EMS responders, and how to deal with feelings of self- doubt, anger or disappointment and the ghosts that often linger long after the call is over.

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